Meet Charlotte I. Pinardi-Molek
Fresh out of college in 1995, I began my career in insurance with a successful brokerage. Quickly I realized that I had bigger dreams and ambitions that could not be found there. In 2007, I left that insurance brokerage to form my own independent agency.
I had a vision in mind that was much different from your standard insurance business. Standard is boring to me and has led me to do things differently when it comes to insurance. One look at my advertising in magazines, billboards, and online highlights that difference.
What distinguishes my agency the most is the all-female team I have assembled that has the insurance acumen and service commitment that they bring to customer engagements. My team goes above and beyond to take care of our customers. They inspire me to come to work every day.
My agency strives to have customers be more than just clients, they become our friends and that is very important to me. When a customer calls, they know they are talking to someone who truly cares, who will listen to what their insurance needs are, and will put together a package of protection that’s right for them. As a result, referrals have generated a steady pipeline of business. Our customers are our biggest advocates.
I am not afraid to be hands-on to understand the ins and outs of my customers’ business. I’ll put on a hardhat and boots and walk onto a job site, into a manufacturing operation, or climb into a truck cab in order to learn how every piece of equipment operates.
My agency is also known for its extensive support of the community. The list of organizations Penn Summit supports through volunteer efforts and financial contributions is extensive and comes from a deep commitment to making a positive difference.
I was raised by a coal mining father and a stay-at-home mom who taught me the importance of helping people. I speak from my heart, and our staff is the same way.
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